INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the images on our website accurately represent the products we offer. However, please note that there may be slight variations in color, texture, or design due to lighting or screen settings. If you have specific questions about a product, feel free to reach out to our customer support team for more information. Your satisfaction is our priority!

Will you restock items indicated as “out of stock?”

We often restock popular items that are out of stock, but it depends on demand and availability from our suppliers. To stay updated, you can sign up for restock notifications on the product page. This way, you'll be notified as soon as the item is back in stock. If you have any specific questions about a particular item, feel free to reach out to our customer support team!

What is the material used in Goosh products?

Our products are made from high-quality, breathable fabrics designed for comfort and durability. Each item’s material details are listed on the product page.

How do I care for my Goosh clothing?

We recommend washing in cold water and hanging to dry to maintain the quality and color of your Goosh products.

Do you offer international shipping?

Yes, we ship internationally! Shipping fees and delivery are free.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. Check our payment page for more details.

Can I customize my Goosh clothing?

  •  Yes we offer customization options, we’re always looking to expand our offerings, Please contact with us for customization!

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Where can I view my sales receipt?

Email Confirmation: Check your email for a confirmation message from us. It often contains your receipt as an attachment or in the body of the email.

What sizes do you offer?

We offer a range of sizes from XS to XXXXL for our clothing items. Please refer to our size guide for exact measurements.

How can I return an item?

Check Our Return Policy: Make sure your item is eligible for return by reviewing our Return Policy on our website.

Where can I ship my order?

Please contact our customer support team for return address 

How can I track my order?

Once your order has shipped, you’ll receive an email with a tracking number. You can track your order through our website or the shipping carrier’s site.